Here’s a tailored return policy for “New Bringootech” that you can use or adapt for your business:
Return Policy
At New Bringootech, customer satisfaction is our priority. Please read our return policy carefully to understand your rights and obligations.
1. Scope of Returns
This return policy applies to all digital products and POS systems for jewelry stores sold by New Bringootech.
2. Digital Products
- Non-Refundable: Due to the nature of digital products, we cannot accept returns or provide refunds once the product is delivered or downloaded.
- Exceptions: Refunds or replacements will be provided only if:
- The product is defective or not as described.
- The product cannot be accessed or activated due to issues on our end.
- You contact us within 7 days of purchase with sufficient proof of the issue.
3. POS Systems for Jewelry Stores
Eligibility for Return:
- Returns are accepted for unused and undamaged hardware within 30 days of delivery.
- Software licenses or subscriptions tied to the POS systems follow the Digital Products policy above.
Restocking Fee: A 10% restocking fee may apply for returned hardware.
Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
4. General Conditions
- All return requests must include:
- Proof of purchase (e.g., order confirmation or receipt).
- A detailed explanation of the issue and supporting evidence (e.g., screenshots for software issues).
- Items not meeting the return criteria will be shipped back to the customer at their expense.
5. How to Request a Return
To initiate a return:
- Contact us at [Insert Contact Email/Phone Number] within the applicable return period.
- Include your order number, product details, and reason for the return.
- We will provide instructions for completing your return.
6. Refund Processing
- Refunds will be processed within 7-14 business days after the returned product is inspected and approved.
- Refunds will be issued to the original payment method.
7. Support and Questions
For questions about our return policy or assistance with your product, please reach out to our support team at [+92 300 7660141].
Thank you for choosing New Bringootech. We appreciate your business!
Feel free to tweak the contact details, effective dates, or specific terms to better align with your operations. Let me know if you’d like further adjustments!